What You Keep Out
The amnesia I’ve already written about. The tool that lost three hours of thinking somewhere around message forty, then asked me to introduce myself. The ticket closed on a conversation that mattered. That was the first problem, and it was the obvious one. The fix looked obvious too. If the tool forgets, give it a memory. Make it keep everything. Every thread, every exchange, every late-night spiral and breakthrough and dead end. Nothing dropped. Nothing closed. A record that never loses a word. ...